"Have been dealing with the agency for a few years â€“ living in a very nice house and have only positive impressions from interaction with a very friendly and helpful team perfectly knowing what they do and how to help their customers (being a local independent agency helps a lot - client oriented style of work becomes very tailored and personal). From house viewing to contract signing, maintaining the house, carrying out all the necessary jobs around â€“ by all means everyone at the agency is very professional, everything around is done promptly and seamlessly. Very glad I was lucky enough to find Village Properties and rent a house with them!"
"I have had the pleasure of working with Village properties for numerous years, helping my fiancee and I to find flats to rent along the way. Jo and her team have been extremely helpful, both in searching for the right rental property,but also during our stay and after the moves. Great company to help you find a nesting home, and would highly recommend to anyone looking. Best, Oli & Anna"
"I've had dealing with Village Properties for several years now and have found the company and staff to be extremely professional, polite and a pleasure to work with. The team is very knowledgeable and go beyond what is expected which is a great asset. Thank you Village Properties! "
"We have been magnificently serviced by Village Properties who have been unfailing in their support and most professional management of our property in Mortlake. We continue to use Village properties as a preferred Property Management company and have every confidence in recommending them."
"Village Properties have been the agency for the property I rent for the last few years. As a tenant, I couldn't ask for a more professional, fair, and friendly service. They utilise a good network of contractors for when things need repairing or replacing, and any works are arranged efficiently and swiftly. I've had poor experiences with letting agents in the past, but Village Properties really raise the bar, which I think is due to their local knowledge and independent approach to the services they provide."
"We came August 2011 to Richmond and we contacted Village Properties because we got this great recommendation from a good friend of mine. I have to say after talking a little bit with Samantha from this agency I had the feeling I knew her for ages. The way she looked after us, the way she took care of us, giving us great tips, hints and recommendations was fabulous. The fact is that she found a great house for us, and the four years we stayed there she was always for us there. She never left us alone. She is a great professional who really cares about her customers. If I went back to the area once again to live there, I would contact without hesitation Sam and her lovely colleague Jo. They are unique. Belen from Germany.ï»¿ "
"I have had a long and productive relationship with Village Properties as a private landlord. This independent agency under the direction of Samantha Avery, who knows the business inside out, has provided me with a truly exceptional service for over 10 years. "
" Village Properties act as our agents on two rental properties in Mortlake and Barnes and give us the most personal and professional service. They are in short like good friends with an eye for great relations with BOTH landlords and tenants. When things need sorting you can quite simply rely on VP. "
" In an era where most independent estate agencies have been bought, sold, or merged out of existence, it is great to see a very well run independent firm with a real emphasis on putting the customer first. From the outset, Sam and her team kept me up to date on all aspects of my purchase, which was particularly stressful for a first time buyer. They handheld me through the entire process and were very responsive to my never ending queries and phone calls. May I also add that as a small outfit they are very nimble and work very well as a team. All in all it was very seamless and they all seemed to know how to progress things regardless of who was available at any given time. I would greatly recommend to anyone looking to purchase in the Richmond, Kew, and surrounding area, (their knowledge and expertise in these locations is second to none)and wish them continued growth and success. Dorian (first time buyer, used their services from July- November 2015)"
"Just rented a house, as a tenant, through Village Properties and have been very impressed with the firm's professionalism and efficiency. Overall, a vastly superior experience than working through many of the (non-independent) national chains of estate agents. So good to have an agent that knows their clients' property well, is able to answer questions promptly and is very pleasant to boot!"
"Good people. Working hard. Found me a good tenant. Thanks"
"The most professional estate agency I've dealt with, ever! I really felt that they were interested in my needs not just getting their fee. Everyone I met, spoke, or corresponded with, was lovely and clearly focused on delivering a great service."
"We have had the pleasure of dealing with Sam and her team for the past 8 years. First with letting out and eventually selling a property and now again letting out a new property. Sam and her team stands head and shoulders above the rest of the high street agents. Their professional, efficient and supportive manner throughout the process makes them truly a pleasure to deal with."
"I've had a great experience with Village for over 4 years of managing my flat. Sam has always been extremely professional and very helpful. As an independent estate agent I feel as though the staff at Village provide service and support that I wouldn't get elsewhere. I was referred to them by a friend, I highly recommend them and have referred people to them myself."
"I've been with VP for a few years now to let, sell and buy property. At all times I've found them to be professional, helpful, willing to do that bit extra and pleasant to boot. Never had any trouble with any of the tenants they've found. I've had experience of other High Street agents and VP are just so much better. Also, it's great to be dealing with the same people all the time. Thanks VP."
"Thank you for such a great service from you and your team, right from the very first day we viewed the property; it was very refreshing to have such a personable as well as professional service and excellent communication throughout. "
"I would just like to say that this has been the easiest property transaction that Hugh or I have ever been part of (and we've bought and sold a few places over the years). Thank you for the last few years of property management and a big thank you for the quick and easy listing and sale of the property. The timing of the sale worked well with the current lift in the market, but our sales team obviously did a great job in finding purchasers who were keen to buy and not mess about. "
"Thanks for all your help. I am really impressed with your company and have recommended Village Properties to my friends who are renting. I must say in all our years renting we have never had such good service as now."