" In an era where most independent estate agencies have been bought, sold, or merged out of existence, it is great to see a very well run independent firm with a real emphasis on putting the customer first. From the outset, Sam and her team kept me up to date on all aspects of my purchase, which was particularly stressful for a first time buyer. They handheld me through the entire process and were very responsive to my never ending queries and phone calls. May I also add that as a small outfit they are very nimble and work very well as a team. All in all it was very seamless and they all seemed to know how to progress things regardless of who was available at any given time. I would greatly recommend to anyone looking to purchase in the Richmond, Kew, and surrounding area, (their knowledge and expertise in these locations is second to none)and wish them continued growth and success. Dorian (first time buyer, used their services from July- November 2015)"